In The Magic of Dialogue, renowned social scientist Daniel Yankelovich does more than revive the ancient art of dialogue; he reinvents it in a brief, practical form that suits our ttimes. Drawing on decades of research, he offers a method that will help managers, leaders, businesspeople and other professionals succeed in the new economy. By helping them to master the communication skills needed to conduct dialogue successfully, he shows how the discipline of dialogue can make them more effective managers, strengthen relationships, resolve problems, and achieve shared objectives.
Not just another form of conversation or discussion, dialogue is a specific skill to be acquired, a skill as important as the techniques of negotiation. Successfully practiced, it can produce extraordinary results.